At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. We’re an exceptional family of next-generation clinical trial sites, integrating cutting edge technology and high-quality support services, and significantly expanding participant engagement Founded in 2018, our company operates 20+ clinical trial sites in the US and Canada with rapid plans for expansion.  

The Role

JEM Research Institute, a Headlands Research site, is looking for a Marketing & Patient Recruitment Manager. The Marketing & Patient Recruitment Manager has a crucial role that assists the entire research team in successful enrollments and completion of our ground-breaking clinical trials.

This is a full-time position based onsite at our office in Alantis, FL.

1. Campaign Coordination

• Assist in the planning, coordination, and execution of marketing campaigns across multiple channels.

• Coordinate the production of marketing materials, ensuring they align with brand guidelines.

2. Digital Marketing

• Manage social media accounts and assist in the development of engaging content.

• Monitor and analyze online presence, track key metrics, and provide regular reports.

3. Conduct Pre-Screening Recruitment Activites

• Perform clinical trial pre-screening phone calls using IRB approved scripts

• Database mining and chart review to match patients with potential appropriate trials

• Perform more in-depth pre-screening calls reviewing specific I/E, scheduling patients for in person screens as appropriate

4. Oversee Recruitment Team

• Management of up to 2 direct reports to include hiring, onboarding, training on performing clinical trial screening phone calls using IRB approved scripts

• Create metrics to include measurable outcomes on lead generation and conversion rates

5. Community Engagement

• Facilitate the introduction of JEM physicians to area referring physicians to discuss clinical trial opportunities for area patients

• Facilitate outreach with local area to organize events to promote pre-screening for research

• Customer Service/patient engagement experience
• Experience with medical terminology; understanding of medical history and conmeds in how it relates to protocol specific inclusion and exclusion criteria
• Proven experience in a marketing or coordination role
• Bilingual (Spanish) a plus
• GCP certification a plus
• Familiarity with digital marketing tools and social media platforms
• Experience working with Microsoft Word, Outlook, and Excel
• Previous clinical research coordinating experience a plus