At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. We’re an exceptional family of next-generation clinical trial sites, integrating cutting edge technology and high-quality support services, and significantly expanding participant outreach and participation. Founded in 2018, our company is in high growth mode; we operate 20+ clinical trial sites in the US and Canada and have rapid expansion plans.

The Role

Headlands Research Eastern Massachusetts is looking for a Medical Assistant / Research Assistant to assist the practice with medical support and research protocols. This individual will work directly with the medical staff, research coordinators, and other staff to ensure the best possible care of our patients and that clinic & research visits are being completed in accordance with best practice guidelines.

• Fill prescription refills electronically
• Assist with procedures (LP’s, skin biopsies).
• Chart preparation from forms for new patients (e.g med lists, problem lists, PMH, Soc. Hx)
• Help with incoming calls when front desk busy
• Ordering tests (esp. imaging and certain special labs)
• Support for PT, OT Soc. Services orders
• Patient contact with test results when not requiring a Provider to do so
• Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

• Must have completed a Medical Assistant program OR be a Certified Medical Assistant
• Minimum of one year of experience as a Medical Assistant
• Clinical research experience preferred, but not required
• Knowledge in medical terminology and laboratory skills
• Excellent interpersonal, communication and customer service skills
• Capable of multi-tasking
• Willing to learn phlebotomy
• Experience with EMR
• Focus on success of team